CampusCloud Customer Service

Building Campus Community Relationships Like a Pro

Understand and support your community like never before with resero CampusCloud Customer Management. CampusCloud integrates with your institutional SIS so your customer information is always up-to-date, and with simple, intuitive yet powerful tools you can tailor the user experience and create promotions that leverage your data for a custom and elegant retail experience and improved student success.

Manage Customers In-Store & Online

With a unified database, manage your customer’s in-store and online purchases in a single location; online transactions can seamlessly be returned in-store with no hassle or cross-referencing between disparate systems. As customers are automatically imported from your SIS, an online profile is pre-populated ready for them to easily activate and begin purchasing online. Course enrollment information is likewise imported for a one-stop-shop to view and purchase all adopted materials using just an ID number.

Give Customers a Reason to Come Back

Grow your customer’s loyalty with our powerful promotions engine. The customizable promotions creation process supports couponing and automatic sales in-store and online – together or separate. Easily add “bounce-back” coupons to your customizable receipts to promote return customers and increase your top-line. Mix and match discount triggers to make your wildest promotions dreams come true.

Features

Customer Service Features

Integration with campus systems such as Banner, Colleague, Jenzabar, Workday, PeopleSoft, PowerCampus, and more
Automated uploading and updating of students, faculty, staff, alumni, and departments
Lifetime history of your relationship with that customer
All interactions reviewed and receipts reprinted at any time
Expedited workflows and time-saving interface tools
Secure data storage on Amazon Web Services (AWS)-hosted cloud-based server/data center
Account groups for automatic discounting, promotions, access to credit accounts, tax-exemptions, and much more
Easily created custom target groups for specific sales or promotions
Integrated enrollment information for personalized course materials lists